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October 25, 2007 11:06 AM PDT

Congressman to Comcast: Stop interfering with BitTorrent

Posted by Chris Soghoian
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While a class action lawsuit is definitely one way to get Comcast to behave, another perhaps more productive way to do so is to have politicians step in and regulate.

On Tuesday, I discussed the issue of Comcast's anti-BitTorrent "network management" with Rep. Rick Boucher, D-Va., who is a strong supporter of consumer rights and has led the battle to undo the damage caused by the Digital Millennium Copyright Act, or DMCA.

He was named Politician of the Year for 2006 by Library Journal, largely due to his efforts to protect the fair-use doctrine and expand Internet technologies to rural areas.

"Comcast has made a major mistake in attempting to hinder peer-to-peer file sharing as an aspect of its network management," Boucher said. "The inability of customers to (share files) significantly diminishes their ability to utilize the Internet for one of its most important applications, which is user-to-user content." He also noted that "file sharing is already being used for a wide variety of perfectly lawful and appropriate applications."

Net neutrality nightmare ad

(Credit: Rikomatic / Flickr)

Discussing the realities of limited resources that the company faces, Boucher said, "Comcast obviously needs to engage in some aspect of network management. The company has limited bandwidth, and there are times when there is more demand for service than the infrastructure can support." However, the congressman stressed that "(the) management needs to occur in a more evenhanded way" and that "(Comcast) should not engage in a blanket disqualification of any category of lawful applications."

Until last month, the opponents of Net neutrality were doing just great. The issue, which had become one of national importance in 2006, had shrunk to a mere footnote in the annals of tech policy history.

CNET News.com's Declan McCullagh wrote about the death of Net neutrality last month, stating that "(the issue) went from being the political equivalent of a first-run Broadway show, with accompanying street protests and high-profile votes in Congress, to a third-rate performance with no budget and slumping attendance."

Luckily for fans of a free Internet, the telecommunications companies are extremely shortsighted. Thanks to a number of their boneheaded moves, Net neutrality has gone from being all but dead to a major news story--all in just a matter of weeks.

Respect BitTorrent

(Credit: Hetemeel.com)

The first company to breathe life back into the Net neutrality debate was Verizon Wireless, which decided in late September to block a SMS text message campaign by a pro-choice group.

Within one day (and after having its censorship techniques compared to those of the Chinese government in a New York Times article), Verizon quickly flip-flopped.

While Verizon should be commended for realizing that it needed to do the right thing, and quickly, the damage was already done. Net neutrality was back on the tech policy radar.

In mid-August, user reports began to surface alleging that Comcast was filtering the BitTorrent connections of its broadband cable customers.

While the story got a bit of press in some tech news outlets, it was ignored by the national media, primarily due to the flat-out denials issued by Comcast.

Fast-forward one month. This past Friday, the Associated Press and the Electronic Frontier Foundation both released investigative reports, documenting the fact that Comcast is actively engaged in anti-BitTorrent behavior.

In spite of Comcast's best efforts to yet again spin the story, the truth seems to have come out, and major news outlets have picked it up: Comcast is actively sending out false data onto its network, which impersonates its customers' computers and deceitfully convinces them to terminate BitTorrent connections. Not only does the company have a major PR disaster on its hands, but it has in a matter of days become the poster child for Net neutrality.

Comcast's name is surely to come up in any future discussion of Net neutrality - which has gone from a theoretical "what if companies did this kind of thing" debate to something more akin to "do you want every Internet company to start acting like Comcast?"

In my blog post on the subject this past Tuesday, I explored some of the potential legal risks that Comcast faces. I spoke to the Electronic Frontier Foundation's Fred von Lohmann, who revealed that "(the EFF has) already been contacted by attorneys, who are considering legal action against Comcast."

I asked Boucher what he would do if Comcast stuck to its guns and kept discriminating against BitTorrent. In particular, I asked him if he would propose legislation compelling the company to treat all traffic fairly.

Unfortunately for fans of Net neutrality, the congressman said he was not ready to go down this path and instead stressed market-based methods of fixing the problems. Instead of tinkering with packets, the congressman said that in the short term, Comcast should "simply tier their offerings and engage in a pricing structure that allocates more bandwidth to those who pay more, and less to those who pay less."

However, he said "the long-term answer is to deploy more capacity. That is what municipal broadband and other telecom companies are doing. Ultimately, the cable companies will have to deploy fiber to the house."

Columbia University cyberlaw professor Tim Wu recently pointed to a historical analogy regarding Verizon's SMS fiasco. He told The New York Times that in the 19th century, the telegraph company Western Union engaged in discrimination based on the political views of people who sought to send telegrams.

"One of the eventual reactions was the common-carrier rule," Wu said, which required telegraph and then phone companies to accept communications from all speakers on all topics.

Someone who believes in a market-based solution to this problem is Jim Harper, director of information policy studies at the Cato Institute. In a phone interview on Tuesday, Harper noted that one of the main problems is Comcast's lack of transparency--something that can be seen through the fact that no one yet knows, exactly, what Comcast is doing. He said "Comcast seems to lack the capacity to communicate terribly well. They should fix that."

Harper believes that competition is the key to fixing the problem and that if customers truly care about the issue, they will choose another Internet service provider that is more BitTorrent-friendly. He did, however, note that without transparency, "consumers cannot make smart choices."

He also rejected calls for Net neutrality regulation, stating that he believes that the problem can be fixed by promoting competition. While acknowledging that the state of the market is far from competitive for many rural consumers, he noted that customers in bigger markets often have the choice between multiple phone, cable and wireless companies.

Harper said that instead of "dividing the current pie through regulation, it is far better to grow the pie" by encouraging new companies to offer service. One example of this, he said, was allocations of additional spectrum to broadband, such as the upcoming 700MHz auction.

Finally, Harper was somewhat skeptical of the importance of this issue to most consumers. He noted that Comcast is not blocking BitTorrent downloads but rather only the sharing of files--something that is not viable to most users. "If customers don't care enough to vote with their feet" he asked, "then how important is it, anyway?"

Originally posted at Surveillance State
Christopher Soghoian delves into the areas of security, privacy, technology policy and cyber-law. He is a student fellow at Harvard University's Berkman Center for Internet and Society , and is a PhD candidate at Indiana University's School of Informatics. His academic work and contact information can be found by visiting www.dubfire.net/chris/. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.
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Add a Comment (Log in or register) 13 comments
Just one problem with Mr. Harper position
by Leria October 25, 2007 11:33 AM PDT
Comcast is the only high-speed internet provider in my areas. In Aberdeen, Maryland, where I live they are the only game in town for high speed internet.

The reason people are not 'voting with their feet' is that they are trapped on a desert island with nowhere else to go for high-speed internet service.
Reply to this comment
Totally with you...and Comcast SUCKS!!!
by virat1208 October 25, 2007 9:12 PM PDT
If I could vote with my feet, I would have ditched Comcast a long time ago. Their service is HORRIBLE, and that's an understatement. But there is no other provider in my area. I have lived in a few different cities and everywhere the situation is the same. BTW, why is that? - seems to me the companies have divvied up the service areas among themselves. This is totally uncompetitive and action must be taken against the ISP companies.
by bumbledor December 2, 2007 3:21 PM PST
Actually I do have a choice for the same price. Sprint PCS high speed internet, but I have to sign up for 2 years, and I don't like that option. And, I do not think I can run a router with it, for the desktop and lap top. And laptop takes a special card.

IF it comes down to it, I will go with sprint. but as a sprint phone customer for over 20 years, I can tell you they too have their problems.
Vote with your feet?
by Blisshead October 25, 2007 11:36 AM PDT
So I have an 8mb option with comcast, a 3mb (ha) dsl option with Verizon for 95% of the price, and no other broadband options. How, since I use this connection for work as well as games and legit BT, should I exactly vote with my feet?

I say open it up, competition is good. there is little to none right now, and suggesting we just "change ISP's" is inane .
Reply to this comment
No need for Fiber to the house in near future
by mnecklen October 25, 2007 11:55 AM PDT
Fiber to house = $$$$$
Look up DOCSIS v3.
Current cable infrastructure is able to handle increased speeds to the house.
Obviously the cable node(s) need some hardware upgrades.
See below.

DOCSIS v2
Downstream Upstream
42.88 (38) Mbit/s 30.72 (27) Mbit/s

DOCSIS v3
Downstream Upstream
+171.52 (+152) Mbit/s +122.88 (+108) Mbit/s
Reply to this comment
Comcast Isn't the Only Ones
by MaxB312 October 25, 2007 2:44 PM PDT
We shouldn't forget that managing the network is a necessity and Comcast isn't the only one that does it. Here's a post from GigaOm which shows that all ISP's manage their networks similarly:

http://gigaom.com/2007/10/25/why-shaping-traffic-isnt-just-a-comcast-issue/
Reply to this comment
Short sighted and ignorant
by qwerty75 October 25, 2007 4:26 PM PDT
Declan's article was the typical BS expected from him.

Just wait for the whining when bit torrent is not throttled and real time apps like VOIP and VOD gown down in flames.
Reply to this comment
Just Spend More of Comcasts Money
by rnieves1977 October 26, 2007 4:11 PM PDT
Just call support every single time your bit torrent is slow. Pretend like your going through the motions with tech support. They log the types of calls they get. If they get a million people calling and complaining about their connection issue it will start hitting thier pockets. Live tech support is expensive and it'll eventually outway the costs of just opening up the connection. I work from home and for some reason everyday for the longest time from 3:00-5:00PM I was throttled down to 128kbps, mind you i'm paying for 12mbps, so I started calling everyday at 3:00 and after about two weeks the throttling stopped.
Reply to this comment
Competition = Myth
by zanzzz October 26, 2007 8:07 PM PDT
What is Jim Harper smoking over there at the Cato Institute? "Market-based solutions" only have a chance to work if there is some semblance of competition. I live in a major metropolitan area yet have only one "choice" for broadband. That is far too common. Many areas of the country have a duopoly of choice that is hardly an illustration of competition. I'm tired of hearing from industry apologists explaining that no legislation is needed, the wonders of competition will correct abuses.
Harper obviously doesn't understanding how bitTorrent works. By preventing upload sharing a torrent is not sustainable. Skeptically wondering why customers don't "vote with their feet" is another illustration of his profound ignorance. Comcast is hardly the only ISP hostile to file sharing. Besides, how are disgruntled consumers in the clutches of a monopoly to "vote with their feet?" Is the Cato Institute a facility for the mentally challenged?
Reply to this comment
"Net neutrality" = "consumer choice"
by danny.geo October 26, 2007 10:36 PM PDT
I think ?net neutrality? should be respun as ?consumer choice.? As of today, there is no real choice.

With that in mind, I think Jim Harper needs to reconsider this quote:
"If customers don't care enough to vote with their feet" he asked, "then how important is it, anyway?"

Customers care. The problem is that there just isn't another real option for most customers. When real choice comes, maybe then would Harper's comment ring true.

Comcast and other cable companies have monopolies, meaning they can raise their prices any time they want (and they do). The only time it can't controls prices at its whim and fancy is with an overbuild area, which barely exist.

When will its misbehavior begin conversations about breaking it up like AT&T once was? Because if it continues to mistreat its customers and slows innovation in the telecommunications market, it will one day end up on the chopping room floor.

I?m hoping that municipalities and municipal utilities start laying thick fiber like they do sewers, water lines, and roads. Then any company can trip over themselves to provide real and good service to me.
Reply to this comment
A rarity indeed
by OmegaWolf747 October 27, 2007 8:07 PM PDT
A politician who puts the rights of the common people over the profits of a big company. Props to Boucher for remembering his obligation to the voting public instead of the big business.
Reply to this comment
by bumbledor December 2, 2007 3:19 PM PST
Its not just the Bit Torrent thats being interfered with.
Online games such as Call of Duty or anything using punk buster is also being interfered with. Getting constant C.I.'s or Connection intruptions. Exactly what they say is happening to bit torrent. And dang it, I paid good money for both my internet and my Call of Duty game, and now I can't play it because com-sucks is screwing people over again.

They have a monoply in the area, can't get anyone else.

All this crud for 60 a month?!! Talk about breach of contract.. SO, when's the class action suit going to start?
Reply to this comment
by daniel9696 June 20, 2008 6:55 PM PDT
It already has. Google "hart v comcast"
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